Do you REALLY want to rely on Snail-Mail when it comes to getting your payment to us. If you aren’t enrolled already, you should consider managing your Rock Energy utility account online easily and intelligently with SmartHub.

Enroll in SmartHub to access your monthly billing statements, make payments, and view your historical data. SmartHub is Rock Energy’s online account management system, and members now can log in from any page on our website. The free app for computers and mobile devices is easy to use and offers many features to provide members with secure account management right at their fingertips. If you are new to online account management, CLICK HERE and register as a new user with your account number, account holder’s last name, and email address.

With SmartHub, you can:

• Check your usage
• Contact our office
• Pay your bill
• Receive account notifications
• Sign up for paperless billing

AUTO PAY
You can also set-up AUTO PAY and you’ll never have to remember to make your utility payment again. Rock Energy Cooperative’s Automatic Bill Payment lets you pay your bills automatically without writing a check. You won’t have to worry about missing a payment, and you’ll save time as well as the costs of checks and postage. There’s no charge for the service.
Your payment will be deducted automatically from your checking or savings account on the due date shown on your bill. You will receive a statement each month showing your energy usage, and the deduction will appear on your bank statement.
To get started, download this application form. Once completed, return the form with a voided check or deposit slip by mailing them to Rock Energy Cooperative, P.O. Box 1758, Janesville, WI 53547; faxing to 608-752-6620; or visiting either our Janesville office at 2815 Kennedy Road or our South Beloit office at 15229 Willowbrook Road. You also can enroll electronically by logging in to your SmartHub account.

NOTICE: Upon receipt of your request, your banking information will be pre-authorized to ensure an accurate transaction will take place between your bank and Rock Energy. This process can take up to 30 days. Once this process is complete, your next bill will indicate the amount and date your payment will be deducted from your bank account.