Pictured above at left is the outdoor Kiosk at the South Beloit, IL office. At right is one of the co-op's indoor kiosks. Indoor kiosks are located at both offices in South Beloit, IL and Janesville WI.
A PaySite kiosk is located just outside the main entrance of our South Beloit office, 15229 Willowbrook Road, where members have the convenience of paying their bills 24/7, even when our office is closed. You will need to enter your account number or scan the bar code on your statement. Then just use the touch screen and follow the on-screen and spoken instructions. The automated system has both English and Spanish instructions. In addition to making payments by cash, check, credit, or debit card, you can view your current balance and receive payment confirmation. Payments made at the kiosk will be posted to your account almost immediately.
Rock Energy also has indoor payment kiosks at both of its offices in Janesville, WI, and South Beloit, IL. The new indoor kiosks offer members the convenience of making credit and debit card payments at both kiosks (no cash payments can be made at either kiosk). The kiosks are available during regular office hours, 7:30 a.m. to 4 p.m., Monday - Friday.
Please note that there is no fee for making cash or check payments. But our payment processor charges a $3.95 convenience fee for credit and debit card payments. Rock Energy does not set this fee or receive any portion of it.
Please note that the kiosk does not give change, so the full amount of cash deposited will be posted to your account.