The federally funded Low Income Home Energy Assistance Program (LIHEAP) helps eligible low-income households pay for energy services.

LIHEAP Details

LIHEAP heat and electric assistance is a one-time benefit payment per heating season that is intended to help pay a portion of a household's heat and electric costs. The benefit amount depends on household size, income, and energy costs. In most cases, the benefit is applied as a credit directly to the household's Rock Energy account. You do not need to duplicate your efforts by applying for assistance with both your local agency and Rock Energy.


Other than income, there are no restrictions on who can apply for assistance. You are eligible for heating assistance if your household's combined income is at or below the levels shown on this chart:

2023 Federal Poverty Guidelines for 200%
of Poverty for 2024 Program Year
Household Size 30-Day
Household Income
Household Income
1 $2,430 $29,160
2 $3,287 $39,440
3 $4,143 $49,720
4 $5,000 $60,000
5 $5,857 $70,280
6 $6,713 $80,560
7 $7,570 $90,840
8 $7,775 $93,298

* Program Year 2024 Income Guidelines are based on Federal Poverty Guidelines and State Median Income. The state reserves the right to adjust these levels based on the availability of federal appropriations.

Where to Apply

To apply for assistance, you'll need to complete a Home Energy Plus application and provide information on each household member and their income as well as records of your energy costs. 

For more information and application details, please call your local office:

  • Winnebago County: 844-710-6919.

  • Boone County: 815-544-3144.

  • Stephenson County: 815-232-3141 or 800-883-1111.

  • McHenry County: 815-338-7752.

Weatherization Services

When you apply for energy assistance, the local agency also will see if you qualify for the Weatherization Assistance Program, which helps fund energy efficiency home improvement projects. If you are eligible for weatherization services, an energy auditor will look at your home to see what can be done to make it more energy-efficient. Weatherization services differ with each home, depending on how it was built and its condition.

For general information, call toll-free 877-411-9276 or click here.