As your energy provider, it is Rock Energy Cooperative’s responsibility to maintain the miles and miles of power lines and pipes that bring you energy. To do that, we must periodically access the rights-of-way to ensure the reliability of your service. Our efforts to ensure reliable energy for members and our member’s neighbors means we sometimes must work on your property.
A right-of-way is a legal right of passage over another person’s property. When it comes to your power, a right-of-way, sometimes called an easement, is held by Rock Energy to access the property directly underneath and on either side of the power lines that are on your  property.  

Why would Rock Energy need to work on your property? Here are some reasons why: 
     • Routine repairs
     • Remove or trim trees
     • Update electric or natural gas distribution system
     • Maintain vegetation in right-of-way
     • Locate buried utilities
     • Upgrade and/or poles, wires, transformers and equipment
Rock Energy understands that some of our members prefer to lock entrances to their properties. Those members can grant the co-op access with a gate code or by having Rock Energy add a co-op lock to their chain.
Even though the right-of-way allows us the right to enter the property, we never want to make our presence an inconvenience for our members. If you prefer not to have Rock Energy employees present during certain times of the year or would like a phone call before a Rock Energy representative plans to access your property, please call us at 866-752-4550 so that we can note that on your account.
Field work, unless an emergency, is conducted during regular hours from 7:30 a.m. to 4 p.m., Monday through Friday.
If you have questions about Rock Energy working on your property, please feel free to contact us at 866-752-4550.