Rock Energy Bill Payment Options Rock Energy Cooperative wants to make it as easy as possible for you to pay your energy bill. There are many different ways you can pay your bill (see options below).
- REC Deposit Boxes: Located as you exit the parking lots at both offices, 2815 Kennedy Road, Janesville, or 15229 Willowbrook Road, South Beloit. Please don’t leave cash in the boxes.
- Mailed: Use the return envelope provided with your billing statement and return it to P.O. Box 3081, Milwaukee, WI 53201-3081. Please don’t mail cash.
- Phoned In: Call our office at 608-752-4550 or 866-752-4550. Please listen to the phone options and press “2” for making an electronic payment or to get your account balance.
- Office Lobbies: Stop by one of our offices in Janesville, WI, and South Beloit, IL to pay your bill in person.
A kiosk is located just outside the main entrance of our South Beloit office located at 15229 Willowbrook Road, where members have the convenience of paying their bills 24/7. Payments made at the kiosk will be posted to your account almost immediately. Please note that the kiosk does not give change, so the full amount of cash deposited will be posted to your account. The kiosk accepts cash, electronic checks, and credit and debit cards. It does not accept money orders or coins.
The auto pay option allows you to pay your bills automatically without writing a check. You won’t have to worry about missing a payment, and you’ll save time and save on the costs of checks and postage. There’s no charge for the service. You can download the application form from our web site, or sign up through SmartHub.
SmartHub is Rock Energy’s on-line account management system, and members can log in from any page on our website. The free app for computers and mobile devices is easy to use and offers many features to provide members with secure account management right at their fingertips. If you’re new to on-line account management, you will need to sign up for SmartHub as a new user.
Many banks offer their customers the ability to make payments on-line directly from their checking or savings accounts. Some even allow you to schedule future payments. Rock Energy does not charge a fee for these payments. Please contact your financial institution for details about its on-line payment programs.
If you have any questions about our bill payment options, please call our Member Services Department at 608-752-4550 or 866-752-4550.
NOTE: If you choose to make an electronic payment through one of REC’s payment services, please be aware that our payment processor charges a $3.95 convenience fee for credit and debit card payments. Rock Energy does not set this fee or receive any portion of it.