News

Thanks for your patience during storm

Rock Energy Cooperative would like to thank members for their patience and understanding during Saturday’s devastating storm.

Ice combined with high winds caused widespread outages throughout the co-op’s service territory beginning about 10 p.m. Friday and continuing throughout the day and night on Saturday.

As crews worked to repair lines and restore power, new outages would occur. In total, thousands of members were without power at some point.

Ice, wind cause widespread outages

Ice combined with wind have caused widespread outages throughout Rock Energy’s service territory.

The first outages were reported about 10 p.m. Friday. At its peak, about 1,500 members were without power. By 9 a.m. this morning, power was restored to all but 400 members.

All Rock Energy crews worked throughout the night, and ROPE (Restoration of Power in an Emergency) was activated. ROPE is a program of co-ops helping co-ops, and line workers from other co-ops are on their way to assist.

CPR training saves co-worker's life

Elise Ehrensing was in the right place at the right time when her heart stopped beating.

The right place was Rock Energy Cooperative’s office in South Beloit, where employees have been trained in CPR and first aid annually for at least the past 30 years. The timing was right because about a month earlier she had been promoted from part-time member services representative to full-time status.

Some billing due dates changing

Some Rock Energy Cooperative members will see a change in their billing due date starting in January.

If your bill is now due on the 26th or 27th of the month, your new due date will be on the 28th. Members who are signed up for Auto Pay will see funds transferred on the 28th of each month.

Currently, the co-op sends bills to members at various dates throughout each month. Beginning in January, the number of billing dates will be reduced, resulting in a more efficient process.

Add safety to your holiday traditions

For millions of people every year, the holiday season comes with traditions of festive lights and decorations, extraordinary foods, and lavish parties.

Unfortunately, time-honored traditions can easily end in tragedy if precautions are not taken. Make a point to take care of yourself and those you love by taking time to decorate safely—without skipping any safety steps.

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