SmartHub mobile app gets new look
Rock Energy is rolling out a new upgrade for the Smart Hub mobile app that will help you get to the features you need quickly and efficiently.
Starting next month, the mobile app will have a fresh, new look. You’ll be able to see your usage analysis right up front, and you can contact us with the click of a button right from the home screen.
Outage and billing alerts also will be displayed on the home screen, making it easy for us to communicate important information with you. Billing, payment, and other features will be available with one click of a button in a new, condensed menu.
If you already have the SmartHub app loaded on your mobile device, it will be updated automatically unless you turned off the App Updates feature. If that’s the case, you will receive a notification that an update is available.
If you’re not currently using SmartHub, we encourage you to give it a try. Just use the link at the top of this page and register as a new user with your account number, account holder's last name, and email address. The mobile app can be downloaded for free from the app store on your mobile device.
Check out our Frequently Asked Questions to learn more about how you can manage your account online. You also can visit our SmartHub Help Page, which has videos describing some of the features and information sheets that you can print for reference.
If you have other questions, just call 866-752-4550 during regular business hours and one of our member service representatives would be happy to assist you.