Listen to all phone menu options

Listen to all phone menu options

Phone menu options

When calling Rock Energy Cooperative, please listen to all the menu options before making your selection. Here are the options:

  • Press 1 ONLY to report a natural gas emergency. If you select this option for power outages, billing questions, or other co-op business, it may delay having a natural gas technician dispatched to a real emergency.
  • Press 2 if you want to make an electronic payment or obtain your account balance. 
  • Press 3 to report a power outage, ask questions about your account, or talk to a co-op employee.
  • Press 4 to repeat the options.
We appreciate your cooperation in helping us keep everyone safe.
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