Listen to all phone menu options
When calling Rock Energy Cooperative, please listen to all the menu options before making your selection. Here are the options:
- Press 1 ONLY to report a natural gas emergency. If you select this option for power outages, billing questions, or other co-op business, it may delay having a natural gas technician dispatched to a real emergency.
- Press 2 if you want to make an electronic payment or obtain your account balance.
- Press 3 to report a power outage, ask questions about your account, or talk to a co-op employee.
- Press 4 to repeat the options.